Quantcast
Channel: customer experience – Customer Insight Leader
Viewing all articles
Browse latest Browse all 57

Now it’s Personal – Just be you, the customers will love it

$
0
0
Now it’s Personal – Just be you, the customers will love it

In the month focusing on relationships, it’s personal service from Gerry Brown.

We’d only been in the restaurant about three minutes, but had already had some humorous and warm conversations with three of the staff who immediately made us feel both welcome and pleased that we’d chosen this restaurant in downtown Vancouver. What came through loud and clear was that these people were authentic in both their attitude and desire to make us feel at home, and although this was their “job”, they treated us like friends and part of the family and weren’t just going through the motions.

Continue Reading


Viewing all articles
Browse latest Browse all 57

Latest Images

Trending Articles



Latest Images